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Welcome to I Listen... / À L'écoute...
Welcome to I Listen! I Listen is delivered to your inbox, Bi-Weekly on Wednesdays. The stories are of interest to Canadians with hearing loss. The information is drawn from news media across Canada and around the world, and chosen to raise awareness of communication strategies that assist hard of hearing people in their daily lives. CHHA is the national voice for Canadians with hearing loss, and is a non-profit consumer organization.

Bienvenue à À l'écoute, un bi-hebdomadaire électronique qui vous informe sur les produits, services et événements d'intérêt pour les Canadiens ayant une déficience auditive. L'information est tirée de diverses sources de partout au Canada et dans le monde entier. Notre objectif est de sensibiliser les malentendants et de leur permettre de choisir des stratégies de communication qui les aident dans leur vie quotidienne. L'AMEC est la voix nationale des Canadiens ayant une déficience auditive. Nous sommes un organisme sans but lucratif.
                                                                               February 22 | Issue Number 12
Message from Executive Director

I recently had the opportunity to attend and participate in the Honourable Carla Qualtrough Minister of Sports and for Persons with Disabilities, wrap up roundtable on the public consultations on federal accessibility legislation.
This event was attended by a broad range of organizations, listed below, and 15 local champions. CHHA National was invited to present the preliminary findings of our Spotlight on Invisible Disabilities project, as were the four other organizations awarded funding. These four groups are Spinal Cord Injury Canada, Communication Disabilities Access Canada, Council of Canadians With Disabilities and the Canadian Association of The Deaf.
I began my presentation by highlighting the difference between hard of hearing and Deaf to make sure government looked specifically at the needs of our members. I also mentioned the uniqueness of invisible disabilities, the focus of our Spotlight project.
I reported on some of the recommendations that have emerged from our project:
  • Improve availability of hearing aids at affordable prices, similar to the US model with over-the-counter hearing assistive technologies, not labelled ‘hearing aids’ sold at a fraction of the cost;
  • Establish the Duty to Accommodate – legislation to mandate employers to accommodate. It is expected that when the onus is placed on employers, the corporate culture would shift to improve attitudes toward those requiring accommodations;
  • Government take a lead role in accessible hiring practices so that agencies and the private sector will follow;
  • Establish a national fund, managed by an NGO, to help employers with additional costs related to accommodating disabilities of employees;
  • Provide tax benefits to employers who accommodate staff with disabilities.
The Federal Government began the Roundtable discussions by informing us they had identified six main discussion areas from their public consultations.  These include: built environment, transportation, information and communications, procurement, service deliver and employment.  
Government also indicated they will be seeking more in-depth feedback on:
  • Compliance, enforcement and governance
  • Culture and behaviour change
Although it is still early days in compiling feedback from both the government’s and CHHA’s consultations, it is expected that Year Two of the Spotlight Project will be based on these discussion areas.
Organizations included: Canadian Association for Community Living, FETCO, Canadian Association of Bankers, Rogers, British Columbia Aboriginal Network on Disability Society, Public Service Alliance of Canada, Altergo, March of Dimes and Designable Environments Inc.

- Glenn Martin, National Executive Director
Register for 2017 CHHA Conference "Hear by the Sea"! - Early Bird ends Feb.28!
CHHA National
The scenic town of Sidney by the Sea (just outside of Victoria, British Columbia) will host CHHA members during the 2017 CHHA Conference "Hear by the Sea". It will be held from May 25-27, 2017 at the Mary Winspear Centre.

You can look forward to Keynote Speaker-Dr. Marshall Chasin (Hearing Loss: Getting the music back), Plenary Speakers-Dr. Douglas Beck (Issues in Tinnitus for Consumers) and Kathy Pichora-Fuller & Paul Mick (News for CHHA members about the Canadian Longitudinal Study of Aging), Exciting Workshops by Jo-Ann Bentley (Be Prepared and Sleep Easier with Fire Safety Technology: Learn about the latest technology available for fire safety in your home), Dean Olson & Michael Currie (Succeeding in the workplace), Tim Archer & Mike Shaw (Recent Developments in Assistive Listening), Anne Griffin & Myrtle Barrett (CHHA and Audiologists: Can we increase effectiveness by working together?), Karen MacLennan & Richard McKinley (Hearing Access: A review of hearing loops, FM/IR systems technology), Jo(anne) DeLuzio & Elissa Robb (Beyond the sound booth: exploring frontiers in audiology), AGM, Town Hall, Banquet Dinner and special Post-Banquet performance of "I'm Hearing as Hard as I Can!", A Show about Living with Hearing Loss by Gael Hannan with musical guests.

All events will take place at the Mary Winspear Centre, with CHHA member-friendly priced hotels just moments away. You may also park your RV at the Mary Winspear Centre (pre-registration required).
English Speechreading Instructor Training Course offered August 2017
CHHA National

Do you want to make a difference in the lives of those who live with hearing loss in your community? Do you have prior teaching experience, or experience working with those who have a hearing loss?
Take advantage of this FREE course - travel subsidies are available to those who qualify!
The Canadian Hard of Hearing Association is pleased to offer an English Level 1 speechreading instructor training course in Ottawa, Ontario from August 9th to 13th 2017, as a benefit to CHHA’s Chapters, Branches and membership.
Date limite de demande de bourse d'études en ligne de l'AMEC:
3 mars, 2017!

AMEC National
Si vous planifier être aux études à plein temps en Septembre 2017 et que vous avez une perte auditive, vous pouvez appliquer pour obtenir une bourse d'études en ligne de l'AMEC!
Les bourses sont ouvertes à toute personne ayant une déficience auditive qui est inscrite dans des études dans une institution postsecondaire partir de Septembre prochain. Pour accéder au formulaire de demande en ligne de bourse d'études, cliquez sur le lien suivant:
Pour plus d'information, veuillez contacter
Comox Valley Branch Newsletter
Comox Valley Branch

Check out the latest issue of Comox Valley Branch Newsletter to see what they are up to!
CHHA BC Chapter – E Loop Newsletter
CHHA BC Chapter

Check out the latest issue of CHHA BC Chapter “E Loop” to see what they are up to!
CHHA BC Parents Branch Newsletter
CHHA BC Parents Branch

Check out the latest issue of CHHA BC Parents Branch Newsletter to see what they have been up to!
CHHA Newsletter Submissions
Want to be featured in I Listen?
Submit your Chapter/Branch Newsletter to
We want to hear from you!
35 Communication Tips to celebrate CHHA's 35th Anniversary!
2. Keep your sense of humor: taking the everyday mix-ups in stride helps alleviate stress, strengthen friendships, improves your mood, and helps communication continue to flow!
FREE WEBINAR: Spotlight on Seniors with Invisible Disabilities! What is an accessible Canada to you?
CHHA National

* Rescheduled Date *
Are you a senior living with hearing loss, mental health challenges or learning disabilities?

Let’s talk about the challenges seniors face during times of transition from the workforce and into retirement and healthy living.
Friday, February 24, 2017 - 12 P.M. EST
In this live webinar, we’ll discuss and engage you in the conversation:
Spotlight on Invisible Disabilities Project Overview
• Hear from organizations and those that support you
• Respond and react in real time to discussions
• Contribute concrete recommendations to the Federal Governments’ proposed accessibility legislation
** The webinar will be fully accessible with CART captioning 
CHHA's Online Scholarship Application deadline is March 3, 2017!
CHHA National 

If you will be entering into full time studies September 2017 and experience a hearing loss, take advantage of CHHA's online Scholarship application!

Scholarships are open to anyone with a hearing loss who will be enrolled in a full time program in a post-secondary institution next September. To access the online scholarship application form, click on the following link:

For more information about the Canadian Hard of Hearing Association or its scholarship program, please contact or visit the CHHA National Website at 
Fredericton Spotlight Project Announcement and Consultation
CHHA New Brunswick Chapter

Tuesday, February 28th, 2017
Wu Conference Centre – 1st Floor - Chancellor’s Room
UNB Conference Services
6 Duffie Drive, Fredericton, NB
9:30 a.m. – 11:00 a.m.

- Light snacks will be served -

Project Announcement/Guest Speaker/Public Consultation
This event is hosted in collaboration with the CHHA New Brunswick Chapter
Join us for Soundings: A Town Hall Meeting

“Towards a better understanding of hearing loss and its impact on workplaces and lifestyles.”

Thursday, March 2, 2017
Capital Hotel - 208 Kenmount Rd
St. John's, NL
2 P.M - 4 P.M

This FREE CHHA-NL initiative is a listen and learn event that will continue the discussion around the challenges and opportunities being faced by people with hearing issues. You can help by attending and participating in the discussion – your input is valuable in helping CHHA-NL to improve the lives of people, families and organizations living with hearing loss issues. 
CHHA Hamilton - Lip Reading Classes
CHHA Hamilton 

How often do you struggle to understand conversation?

Lip Reading Classes

You may register online ( or by mailing a cheque to: CHHA-Hamilton

Time: Wednesdays, 1:30 - 3:30 pm
Location: The South Gate Church, 120 Clarendon Ave., Hamilton
Seating is limited, reserve your spot soon!
2017 CHHA Conference "Hear by the Sea"
CHHA National

Mary Winspear Centre - Sidney, BC
May 25-27, 2017
Register Now!

For more information on the 2017 CHHA Conference "Hear by the Sea" visit
CHHA Event Submissions
Submit your CHHA Events to
We want to hear from you!
Woman takes legal action after enduring abuse over hearing loss
Sadly, it is not unusual for employers to discriminate against disabled employees or fail to accommodate them in the workplace. Many employers simply do not understand the obligations imposed by the Ontario Human Rights Code. Even if they know they are violating the Code, most are clever enough not to be overt about the discrimination. But there are always exceptions.
My accidental triumph over tinnitus
Healthy Hearing

For as long as I can remember, silence was a high-pitched tone.
Growing up, I had no idea that other people couldn’t hear what I could hear when it was quiet. I just assumed it was normal.

But in 2011, I was diagnosed with a rare, incurable inner ear disorder called Meniere’s disease, and the quiet tone that never bothered me became a fire alarm blaring in my ears
For me, and for the millions of people around the world who live with tinnitus, the medical term for ringing in the ears, the sound never stops and can drive you completely crazy.
Let the new year inspire a new start with your hearing loss
Healthy Hearing
People sometimes have a hard time accepting that they have a hearing loss and put off doing anything about it, including getting a hearing test. Other people with hearing loss wear hearing aids, but are dissatisfied with how they work because they do not keep up with the necessary adjustments. Many individuals function well with their hearing aids, but are uncomfortable advocating for the additional assistance they need to communicate their best. Countless could benefit from additional technologies but are not aware of them.
Call for papers for the IFHOH International Accessibility Conference on Hearing loops and Hearing Technology

The Call for papers for the IFHOH International Accessibility Conference on Hearing loops and Hearing Technology being organized by Deutscher Schwerhörigenbund e.V. (DSB), from 6-8 of October 2017 in Berlin, is now available.  Please go to the IFHOH website to download or to our Facebook page of
When I Walk Into the Hearing Clinic…
Hearing Health Matters

The news station on TV in the hospital waiting room wasn’t captioned.  I wasn’t terribly interested in the news as I waited for my cochlear implant surgery but still, I felt the familiar emotion:  “Oh for heaven’s sakes, how do they expect people with hearing loss to understand!” A little bit of access would have improved the experience. 

What about the experience for people entering hearing aid clinics?  What would make it better?
This short film about a couple doubles as a hearing test

Hearing loss affects many of us, but less people talk about it.

A short film, Does Love Last Forever, wants to open up that conversation. The film has two very different outcomes, that depend entirely on the viewer's hearing ability. 

The film follows a young couple, growing older together. For people with good hearing it would be clear at the end of the film that they are very much in love. 

For those that have difficulty hearing, the film's audio techniques, choreographed performances and clever editing would make it appear that the couple's relationship is deteriorating as the film goes on. 
Lips are covered during some conversations, making them difficult to read. Ambient sounds mask loving discussions between the couple.
Top five hearing aid tips for winter
Healthy Hearing

You've committed to your resolutions for the new year and packed up the holiday decorations for the long winter. In many parts of the country, you'll need a hat and gloves to accomplish outdoor chores. You may also need to pay special attention to your hearing aids as colder weather and the loud sounds emitted by equipment of the season can spell danger for your hearing and hearing aids.
Potential opportunity to participate in development of journey maps in the federal transportation sector
Office for Disability Issues (ODI)

As we are moving towards the end of Minister Qualtrough’s engagement process on the federal accessibility legislation, we are both analyzing the input to date and undertaking initiatives to supplement this input.
To help inform input related to accessibility in the transportation sector, we have hired a contractor to develop four client journeys of persons with disabilities interacting with the transportation sector in order to identify the key touch points to better understand the end-to-end preferred service experience of persons with disabilities.
Creating a Culture of Accessibility in the Sciences book launch

Monday, February 27h, 2017
Ryerson University
Peter Bronfman Room, 7th Floor, Heaslip House
297 Victoria Street
Toronto, ON
4:00 PM - 6:00 PM EST
We are committed to accessibility for persons with disabilities. Please contact Kristine Browne at, or 416-979-5000, ext.7494 in advance of the event if you have any particular accommodation requirements or dietary restrictions.
March 3: World Hearing Day
World Health Organization

The theme for the World Hearing Day 2017 is "Action for hearing loss: make a sound investment". This aims to draw attention to the economic impact of hearing loss and cost effectiveness of interventions to address it.
Want to be featured in I Listen? Submit your Chapter/Branch Stories, Events, Newsletters or any news that would be of interest to CHHA members and I Listen subscribers to we want to hear from you!
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2415 Holly Lane, Suite 205
Ottawa, Ontario
K1V 7P2

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CHHA National · 2415 Holly Lane · Suite 205 · Ottawa, On K1V 7P2 · Canada

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